SAT, ACT, And ISEE Tutoring

I hired Sharlee to help my son prepare for his upcoming SHSAT test. She was responsive at first. However when at our first meeting time I texted her on my way to the meeting and at that point she told me she wasn’t feeling well and could we reschedule. She didn’t reach out to me at all. We rescheduled for a few days later when she was feeling better. I texted her to confirm the meeting. She didn’t show up. We waited for half an hour at our designated meeting spot and she never responded to my texts or phone call. It’s very unprofessional and extremely disappointing.